Generally, we can't update your shipping address. Please check that the item(s) and delivery address are correct. Orders cannot be changed or cancelled once placed.To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers.

When we ship the packages to you, logistics information may not be updated immediately, because it is in transit. Once it has reached the next sort facility, it will update. This process may take a few days.If there is still no shipping information after a few days, please email us at [email protected]. Our CS team members will get back to you as soon as possible.

We currently are unable to offer a free return service, so you will have to pay for the shipping return.

To ensure a successful return, please contact us again and update the tracking number of your return.